Shipping policy
Shipping Policy
Business Name: Map and Memoir
Website: https://mapandmemoir.in/
1. Order Processing Time
All orders are processed within 5 - 6 business days (excluding Sundays and public holidays).
Once your order is processed, you will receive a confirmation email with tracking details.
During peak seasons, sales, or product launches, processing times may be slightly extended.
2. Shipping Time
Estimated delivery timelines:
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Metro Cities: 3–5 business days
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Non-Metro Cities: 4–7 business days
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Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
3. Shipping Charges
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Free shipping all over india
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
Customers are responsible for monitoring shipment status using the tracking information provided.
5. Incorrect Address / Delivery Issues
Please ensure your shipping address and contact details are accurate.
We are not responsible for:
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Incorrect or incomplete addresses
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Failed delivery attempts
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Delays caused by courier partners
If an order is returned due to incorrect details, re-shipping charges will apply.
6. Damaged or Lost Packages
If you receive a damaged package, please:
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Record an unboxing video immediately
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Contact us within 48 hours of delivery
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Share photos and order details
We will investigate the issue and offer a replacement or resolution if applicable.
We are not liable for packages marked as delivered by the courier but claimed as not received without proof.
7. Contact Information
For shipping-related queries, contact us at:
Email: mapandmemoir@gmail.com
Phone/WhatsApp: 9225585508