Terms of service

This website is operated by Map and Memoir. Throughout the site, the terms “we”, “us” and “our” refer to Map and Memoir. By accessing or using our website, you agree to be bound by these Terms of Service, including all applicable laws and regulations.

Map and Memoir operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to deliver these Services to you.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.

SECTION 1 - ACCESS AND ACCOUNT
By using this website, you confirm that you are at least the age of majority in your place of residence. You agree to provide accurate, current and complete information for all purchases and account activity. You are responsible for maintaining the confidentiality of your account and for all activities under your account.

SECTION 2 - PRODUCTS
We strive to display our products as accurately as possible. However, actual product colors and appearance may vary due to screen settings and device differences.
All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase. We reserve the right to accept or reject any order at our discretion. Orders are confirmed only after successful payment and confirmation from our side.

Orders can only be cancelled before they are processed and dispatched. Once an order has been shipped, it cannot be cancelled. For further details, please refer to our Refund Policy.

SECTION 4 - PRICING AND PAYMENTS
All prices listed on the website are in Indian Rupees (INR). Prices are inclusive or exclusive of applicable Goods and Services Tax (GST) as specified at checkout.

We reserve the right to change prices at any time without prior notice. Payments must be completed at the time of purchase using the available payment methods. We use secure third-party payment gateways and do not store your payment details.

SECTION 5 - SHIPPING AND DELIVERY
We aim to process and dispatch orders within the timelines mentioned on our website. Delivery timelines are estimates and may vary depending on your location and external factors.

Map and Memoir is not responsible for delays caused by courier services or unforeseen circumstances. Risk of loss and ownership of products passes to you once the order is handed over to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including text, images, designs, graphics, logos and branding, is the property of Map and Memoir and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or use any content without our prior written permission.

SECTION 7 - THIRD-PARTY TOOLS AND LINKS
Our website may include third-party tools or links. We are not responsible for the content, accuracy or practices of third-party websites. Use of such services is at your own risk.

SECTION 8 - PRIVACY
Your submission of personal information is governed by our Privacy Policy. By using this website, you consent to the collection and use of your information as described therein.

SECTION 9 - FEEDBACK
Any feedback, suggestions or submissions provided by you may be used by us without restriction. We are under no obligation to compensate or respond to any feedback.

SECTION 10 - ERRORS AND INACCURACIES
We reserve the right to correct any errors, inaccuracies or omissions and to update or cancel orders if any information is incorrect at any time without prior notice.

SECTION 11 - PROHIBITED USES
You may not use the website for any unlawful or unauthorized purpose. This includes violating any laws, infringing intellectual property rights, transmitting harmful code, or engaging in fraudulent activity.

SECTION 12 - TERMINATION
We reserve the right to terminate or suspend access to our Services at any time without notice if you violate these Terms.

SECTION 13 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee uninterrupted or error-free service.

SECTION 14 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Map and Memoir shall not be liable for any indirect, incidental or consequential damages arising from the use of our Services or products.

SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless Map and Memoir from any claims arising out of your breach of these Terms or misuse of the Services.

SECTION 16 - SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.

SECTION 17 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

SECTION 18 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance of those changes.

SECTION 19 - CONTACT INFORMATION
For any questions regarding these Terms, you may contact us at:

Email: mapandmemoir@gmail.com

Trade Name: Map and Memoir
Legal Name: Sanjana Neel Gugale
Registered Address: Shardaram Park, Sasoon Rd, near Jehangir Hospitals, Pune, Maharashtra 411001
Phone Number: 9225585508